Shipping

Please ensure your delivery location, estate/apartment details, or preferred upcountry courier branch is accurately specified at checkout.
Orders within Nairobi are typically dispatched within 24 hours. Upcountry shipments are handed over to couriers within 1 business day after payment confirmation.
Kindly inspect your device packaging upon delivery. If you notice any tampered seals or transit damage, alert the courier rider/clerk and contact us immediately so we can verify and facilitate a swift replacement.

Shipping Method	Destination	Estimated Time	Tracking Information
Nairobi Express Rider	Within Nairobi & Environs	Same Day / Next Day	Real-time (WhatsApp/Call)
Secured Courier (Wells Fargo / G4S)	Major Upcountry Towns	24 – 48 Hours	Waybill Provided
Regional Shuttle Parcels (e.g., 2NK, 4NTE, Molo Line)	Specific Regional Hubs	Same Day (Transit Dependent)	Receipt & Clerk Contact

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